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Scam message awareness

Practical guide

Practise spotting urgent, unexpected and suspicious messages in a short interactive quiz.

  1. 1

    Unexpected urgency

    Do not reply immediately.

  2. 2

    Requests for codes

    Open the organisation’s official website yourself.

  3. 3

    Unfamiliar links

    Use a trusted phone number, not one in the message.

  4. 4

    Pressure to stay secret

    Contact your bank promptly if money or card details may be at risk.

Information only. This is not financial, legal, medical or professional advice.

Do not include PPS numbers, bank details, passwords, card numbers or security codes.